Service Policies

No Surprises. Just a clean home.

Access to your home

We must assess a 50% fee when you fail to leave access to your home the day of service.  There are no exceptions after the first incident



Cancellation

We will assess a 50% fee if you cancel with less than 48 "business hours" notice.  There are no exceptions after the first incident.



Getting Ready For Cleaning

Don't "Clean" before we arrive, but do "pick up" as much as possible.  The more surface area that is clutter free,  the more our techs are able to focus on quality and detail for you.



Inclement Weather Policy

We will reach out and reschedule or change times as early as possible when situations arise. We do our best to avoid this, however our technicians safety is our top priority.

Tipping

Is greatly appreciated but not quired.  A suggested tipping range is 15-20%

of the fee.  Contact our office if you wish to add tipping to your credit card payments.

Payment

We required a 25% deposit for all first time and one time cleans.  A credit/debit card is required to be on file for all recurring clients.  Payment will be billed at the time of service.



Rate Increases

We reserve the right to raise our rates at any time.  You will be given advance notice of a price increase.