Southern Clean Pros (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Phone number
• Email address
• Physical address
• Payment or billing details (if applicable)
• Any information you voluntarily provide through contact forms or booking requests

Non-Personal Information

• Browser type and version
• IP address
• Pages visited and time spent on the website
• Device type
• Cookies and usage data
  
  

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our cleaning services
• Respond to inquiries and customer service requests
• Schedule appointments and send confirmations
• Improve our website and customer experience
• Process payments (if applicable)
• Send updates, promotions, or service-related messages (you may opt out at any time)
  
  

3. How We Share Your Information

We do not sell or rent your personal information.

We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. Under no circumstances will mobile data be shared or sold for advertising or promotional use.

We may share your information only in the following situations:

• With trusted service providers who assist in operating our business (such as payment processors, scheduling software, or communication platforms), and only when necessary to provide our services. These providers are required to maintain the confidentiality and security of your information under binding agreements.
• When required by law or legal process
• To protect our rights, property, or safety
  
  

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve functionality. You can choose to disable cookies through your browser settings.

5. Data Security

We take reasonable steps to protect your personal information using administrative, technical, and physical safeguards. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage users to review the privacy policies of any third-party websites they visit.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request corrections or updates to your information
• Request deletion of your personal information
• Opt out of marketing communications

To make a request, please contact us using the information below.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

9. SMS Communication and Consent

By providing your phone number through our website, booking forms, or other communications, you consent to receive text messages from Southern Clean Pros. These messages may include appointment confirmations, reminders, service updates, follow-ups, and occasional promotional messages.

• Message frequency may vary based on your interactions with us.
• Standard message and data rates may apply depending on your mobile carrier.
• You can opt out at any time by replying STOP to any text message.
• For help, reply HELP or contact us directly using the information below.

Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

This privacy policy is provided for general informational purposes and should be reviewed by a legal professional to ensure compliance with applicable laws and regulations.